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OPPORTUNITIES IN
EMERGING DIGITAL SERVICES

Overview

In the past few months, COVID-19 has changed the way we work, the way we live, and the way we are entertained, amongst others. As people have been confined to their homes, entertainment has become an increasingly important commodity, and gaming platforms in particular have seen a significant increase in DAU figures. Correspondingly, telcos have noticed a huge increase in traffic in home broadband and a flattening of mobility-related revenues.

But, as data volumes rocket while revenues/ARPUs remain static or even decline, shareholders must be concerned. Price competition and unlimited plans can only go so far. At the same time, digital innovation continues at a fast pace, and new disruptive technologies are constantly emerging, many with the potential to impact different verticals.

How might telcos deliver growth quickly and enhance their brand? What tangible digital service ideas might telcos introduce in their 2021 Business Plans?

EMERGING

DIGITAL SERVICES

OPPORTUNITIES FOR TELCOS

Video Shoot
VIDEO
AND
MUSIC
Playing Video Games
GAMING
AND
ESPORTS
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HEALTHTECH
Online Tutorial
ONLINE
EDUCATION
Working with Laptop
THE
'FH'
ECONOMY
FH = FROM HOME
eCommerce Pioneer Consulting
eCOMMERCE
Office Environment Pioneer Consulting SME
GROWING
SMEs
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UNDERPINNED BY

BROADBAND / 4G / 5G

Dollars

UNDERPINNED BY

ePAYMENTS / DCB / LOYALTY ECOSYSTEM

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